Privacy Policy
This privacy notice for Explainy ("Company," "we," "us," or "our"), describes how and
why we might collect, store, use, and/or share ("process") your information when you
use our services ("Services"), such as when you:
Visit our website at https://www.explainy.co/, or any website of ours that links to this
privacy notice Engage with us in other related ways, including any sales, marketing, or
events Questions or concerns? Reading this privacy notice will help you understand
your privacy rights and choices. If you do not agree with our policies and practices,
please do not use our Services. If you still have any questions or concerns, please
contact us at explainy.co@gmail.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more
details about any of these topics by clicking the link following each key point or by using
our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with
Explainy and the Services, the choices you make, and the products and features you
use.
Do we process any sensitive personal information? We do not process sensitive
personal information.
Do we receive any information from third parties? We do not receive any information
from third parties.
How do we process your information? We process your information to provide, improve,
and administer our Services, communicate with you, for security and fraud prevention,
and to comply with law. We may also process your information for other purposes with
your consent. We process your information only when we have a valid legal reason to
do so.
In what situations and with which types of parties do we share personal information?
We may share information in specific situations and with specific categories of third
parties.
How do we keep your information safe? We have organizational and technical
processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat our security
and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information.
How do you exercise your rights? The easiest way to exercise your rights is by filling out
our data subject request form available here
(https://app.termly.io/notify/7ee190ca-6355-4113-9685-0bdf39d05164) , or by contacting
us. We will consider and act upon any request in accordance with applicable data
protection laws.
Want to learn more about what Explainy does with any information we collect? Click
here to review the notice in full.
TABLE OF CONTENTS
WHAT INFORMATION DO WE COLLECT? HOW DO WE PROCESS YOUR
INFORMATION? WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
PERSONAL INFORMATION? WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION? DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES? GOOGLE ADSENSE AND THE DOUBLECLICK DART COOKIE
THIRD-PARTY ADVERTISERS HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION? HOW DO WE KEEP YOUR
INFORMATION SAFE? WHAT ARE YOUR PRIVACY RIGHTS? CONTROLS FOR
DO-NOT-TRACK FEATURES DO CALIFORNIA RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS? DO WE MAKE UPDATES TO THIS NOTICE? HOW CAN YOU
CONTACT US ABOUT THIS NOTICE? HOW CAN YOU REVIEW, UPDATE, OR
DELETE THE DATA WE COLLECT FROM YOU? 1. WHAT INFORMATION DO WE
COLLECT? Personal information you disclose to us In Short: We collect personal
information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on
the Services, express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise when you
contact us.
Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we collect may
include the following:
names email addresses passwords usernames billing addresses debit/credit card
numbers Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make
purchases, such as your payment instrument number, and the security code associated
with your payment instrument. All payment data is stored by Stripe. You may find their
privacy notice link(s) here: https://stripe.com/privacy.
Social Media Login Data. We may provide you with the option to register with us using
your existing social media account details, like your Facebook, Twitter, or other social
media account. If you choose to register in this way, we will collect the information
described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?
(#sociallogins) " below.
All personal information that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such personal information.
Information automatically collected In Short: Some information ā such as your Internet
Protocol (IP) address and/or browser and device characteristics ā is collected
automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language preferences,
referring URLs, device name, country, location, information about how and when you
use our Services, and other technical information. This information is primarily needed
to maintain the security and operation of our Services, and for our internal analytics and
reporting purposes.
Like many businesses, we also collect information through cookies and similar
technologies.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this
log data may include your IP address, device information, browser type, and settings
and information about your activity in the Services (such as the date/time stamps
associated with your usage, pages and files viewed, searches, and other actions you
take such as which features you use), device event information (such as system activity,
error reports (sometimes called "crash dumps"), and hardware settings).
Device Data. We collect device data such as information about your computer, phone,
tablet, or other device you use to access the Services. Depending on the device used,
this device data may include information such as your IP address (or proxy server),
device and application identification numbers, location, browser type, hardware model,
Internet service provider and/or mobile carrier, operating system, and system
configuration information.
Location Data. We collect location data such as information about your device's
location, which can be either precise or imprecise. How much information we collect
depends on the type and settings of the device you use to access the Services. For
example, we may use GPS and other technologies to collect geolocation data that tells
us your current location (based on your IP address). You can opt out of allowing us to
collect this information either by refusing access to the information or by disabling your
Location setting on your device. However, if you choose to opt out, you may not be able
to use certain aspects of the Services.
Collection of Assignment Data. When you use our Chrome extension on Learning
Management Systems (LMS) platforms, such as but not limited to, McGraw Hill Connect
and Canvas, we collect information related to the assignment questions and
user-generated answers. This information may include, but is not limited to, question
text, answer choices, and your inputted answers.
Purpose of Data Collection. We collect this information for the purpose of improving the
accuracy and effectiveness of our Chrome extension. By gathering data on assignment
questions and user-generated answers, we can train and enhance our artificial
intelligence algorithms to provide better assistance to users in the future.
Data Sharing and Disclosure. We may share or disclose the collected data with third
parties for the purpose of data analysis, machine learning, or other similar purposes,
provided that the shared data is anonymized and does not contain any personally
identifiable information. We will not sell or rent your assignment data to third parties for
marketing purposes or any other purpose unrelated to the operation and improvement
of our Chrome extension.
Data Retention. We will retain the collected data for as long as necessary to achieve our
stated purposes or as required by applicable laws and regulations. We take reasonable
measures to ensure the security and integrity of the collected data during storage and
processing.
User Consent. By using our Chrome extension, you acknowledge and consent to the
collection, use, and disclosure of your assignment data as described in this privacy
policy. If you do not agree with our data collection and usage practices, you should not
use our Chrome extension.
HOW DO WE PROCESS YOUR INFORMATION? In Short: We process your
information to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user accounts.
To request feedback. To send you marketing and promotional communications. To
deliver targeted advertising to you. To protect our Services. To identify usage trends. To
determine the effectiveness of our marketing and promotional campaigns. To save or
protect an individual's vital interest. To provide the search feature on our website. To
comply with legal obligations. WHAT LEGAL BASES DO WE RELY ON TO PROCESS
YOUR INFORMATION? In Short: We only process your personal information when we
believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under
applicable law, like with your consent, to comply with laws, to provide you with services
to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our
legitimate business interests.
If you are located in the EU or UK, this section applies to you.
We may rely on the following legal bases to process your personal information:
Consent. Legitimate Interests. Legal Obligations. Vital Interests. Contractual
Obligations. In some exceptional cases, we may be legally permitted under applicable
law to process your information without your consent.
If collection is clearly in the interests of an individual and consent cannot be obtained in
a timely way For investigations and fraud detection and prevention For business
transactions provided certain conditions are met If it is contained in a witness statement
and the collection is necessary to assess, process, or settle an insurance claim For
identifying injured, ill, or deceased persons and communicating with next of kin If we
have reasonable grounds to believe an individual has been, is, or may be victim of
financial abuse If it is reasonable to expect collection and use with consent would
compromise the availability or the accuracy of the information and the collection is
reasonable for purposes related to investigating a breach of an agreement or a
contravention of the laws of Canada or a province If disclosure is required to comply
with a subpoena, warrant, court order, or rules of the court relating to the production of
records If it was produced by an individual in the course of their employment, business,
or profession and the collection is consistent with the purposes for which the information
was produced If the collection is solely for journalistic, artistic, or literary purposes If the
information is publicly available and is specified by the regulations WHEN AND WITH
WHOM DO WE SHARE YOUR PERSONAL INFORMATION? In Short: We may share
information in specific situations described in this section and/or with the following
categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your
data with third-party vendors, service providers, contractors, or agents ("third parties")
who perform services for us or on our behalf and require access to such information to
do that work. We have contracts in place with our third parties, which are designed to
help safeguard your personal information. This means that they cannot do anything with
your personal information unless we have instructed them to do it. They will also not
share your personal information with any organization apart from us. They also commit
to protect the data they hold on our behalf and to retain it for the period we instruct. The
categories of third parties we may share personal information with are as follows:
Cloud Storage Providers Data Analytics Services Payment Processors Sales &
Marketing Tools Artificial Intelligence Service Providers We have contracts in place with
our third-party service providers that require them to protect the data they hold on our
behalf and to retain it only for the period we instruct. These contracts also prohibit
third-party service providers from using your personal information for any purpose other
than to provide services to us.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? In Short: We may
use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to
access or store information. Specific information about how we use such technologies
and how you can refuse certain cookies is set out in our Cookie Notice.
Our website uses cookies to enhance your experience while using our site. Cookies are
small text files that are stored on your computer or mobile device when you visit a
website. They help us remember your preferences and understand how you interact
with our website.
You can set your browser to refuse all or some cookies or to alert you when websites
set or access cookies. However, if you disable or refuse cookies, some parts of our
website may become inaccessible or not function properly.
GOOGLE ADSENSE AND THE DOUBLECLICK DART COOKIE We use Google
AdSense to display ads on our website. Google AdSense uses cookies, including the
DoubleClick DART cookie, to serve ads based on your visit to our website and/or other
sites on the Internet. You may opt out of the use of the DART cookie by visiting the
Google ad and content network privacy policy at
https://policies.google.com/technologies/ads.
Google's use of advertising cookies enables it and its partners to serve ads to you
based on your visit to our site and/or other sites on the Internet. You may opt out of
personalized advertising by visiting Ads Settings (https://www.google.com/settings/ads)
or by using the Google Analytics Opt-Out Browser Add-on
(https://tools.google.com/dlpage/gaoptout/).
THIRD-PARTY ADVERTISERS We may use third-party advertising companies to serve
ads when you visit our website. These companies may use non-PII about your visits to
this and other websites to provide advertisements about goods and services that may
be of interest to you.
HOW DO WE HANDLE YOUR SOCIAL LOGINS? In Short: If you choose to register or
log in to our Services using a social media account, we may have access to certain
information about you.
Our Services offer you the ability to register and log in using your third-party social
media account details (like your Facebook or Twitter logins). Where you choose to do
this, we will receive certain profile information about you from your social media
provider. The profile information we receive may vary depending on the social media
provider concerned, but will often include your name, email address, friends list, and
profile picture, as well as other information you choose to make public on such a social
media platform.
We will use the information we receive only for the purposes that are described in this
privacy notice or that are otherwise made clear to you on the relevant Services. Please
note that we do not control, and are not responsible for, other uses of your personal
information by your third-party social media provider. We recommend that you review
their privacy notice to understand how they collect, use, and share your personal
information, and how you can set your privacy preferences on their sites and apps.
HOW LONG DO WE KEEP YOUR INFORMATION? In Short: We keep your information
for as long as necessary to fulfill the purposes outlined in this privacy notice unless
otherwise required by law.
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements). No purpose in
this notice will require us to keep your personal information for longer than the period of
time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from any
further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE? In Short: We aim to protect your
personal information through a system of organizational and technical security
measures.
We have implemented appropriate and reasonable technical and organizational security
measures designed to protect the security of any personal information we process.
However, despite our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Although we will do our best to protect
your personal information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within a secure
environment.
WHAT ARE YOUR PRIVACY RIGHTS? In Short: In some regions, such as the
European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights
that allow you greater access to and control over your personal information. You may
review, change, or terminate your account at any time.
In some regions (like the EEA, UK, and Canada), you have certain rights under
applicable data protection laws. These may include the right (i) to request access and
obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to
restrict the processing of your personal information; and (iv) if applicable, to data
portability. In certain circumstances, you may also have the right to object to the
processing of your personal information. You can make such a request by contacting us
by using the contact details provided in the section "HOW CAN YOU CONTACT US
ABOUT THIS NOTICE? (#contact) " below.
We will consider and act upon any request in accordance with applicable data
protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your
personal information, you also have the right to complain to your local data protection
supervisory authority. You can find their contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities
are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal
information, which may be express and/or implied consent depending on the applicable
law, you have the right to withdraw your consent at any time. You can withdraw your
consent at any time by contacting us by using the contact details provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS NOTICE? (#contact) " below.
However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor, when applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from
our marketing and promotional communications at any time by clicking on the
unsubscribe link in the emails that we send, or by contacting us using the details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
(#contact) " below. You will then be removed from the marketing lists. However, we may
still communicate with you ā for example, to send you service-related messages that
are necessary for the administration and use of your account, to respond to service
requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
Log in to your account settings and update your user account. Upon your request to
terminate your account, we will deactivate or delete your account and information from
our active databases. However, we may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any investigations, enforce our legal terms
and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by
default. If you prefer, you can usually choose to set your browser to remove cookies and
to reject cookies. If you choose to remove cookies or reject cookies, this could affect
certain features or services of our Services. To opt out of interest-based advertising by
advertisers on our Services visit http://www.aboutads.info/choices/.
If you have questions or comments about your privacy rights, you may email us at
explainy.co@gmail.com.
CONTROLS FOR DO-NOT-TRACK FEATURES Most web browsers and some mobile
operating systems and mobile applications include a Do-Not-Track ("DNT") feature or
setting you can activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. At this stage no uniform technology
standard for recognizing and implementing DNT signals has been finalized. As such, we
do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for
online tracking is adopted that we must follow in the future, we will inform you about that
practice in a revised version of this privacy notice.
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? In Short: Yes, if
you are a resident of California, you are granted specific rights regarding access to your
personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits
our users who are California residents to request and obtain from us, once a year and
free of charge, information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the names and addresses of
all third parties with which we shared personal information in the immediately preceding
calendar year. If you are a California resident and would like to make such a request,
please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account
with Services, you have the right to request removal of unwanted data that you publicly
post on the Services. To request removal of such data, please contact us using the
contact information provided below and include the email address associated with your
account and a statement that you reside in California. We will make sure the data is not
publicly displayed on the Services, but please be aware that the data may not be
completely or comprehensively removed from all our systems (e.g., backups, etc.).
DO WE MAKE UPDATES TO THIS NOTICE? In Short: Yes, we will update this notice
as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be
indicated by an updated "Revised" date and the updated version will be effective as
soon as it is accessible. If we make material changes to this privacy notice, we may
notify you either by prominently posting a notice of such changes or by directly sending
you a notification. We encourage you to review this privacy notice frequently to be
informed of how we are protecting your information.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE? If you have questions or
comments about this notice, you may email us atexplainy.co@gmail.com or by post
to:
Explainy
United States
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU? Based on the applicable laws of your country, you may have the right to request
access to the personal information we collect from you, change that information, or
delete it. To request to review, update, or delete your personal information, please
submit a request form by clicking here.
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